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On-Call Shop Associate

This position will be on-call as needed. The shop is open on Tuesdays from 12pm - 7:30pm; Thursdays and Fridays from 10am-5pm ; and Saturdays from 10am - 3pm.

The Shop Associate serves as a resource to customers’ inquiries and questions relating to Girl Scouts merchandise. They are responsible for supporting the member and responding in a timely manner within guidelines established by the council. They will practice the highest standards of customer care; build good will for Girl Scouts Heart of Central California; and promote the Girl Scout experience

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provide service to the council by supplying merchandise and assistance to the membership and staff
  • Use point-of-sale cash register to sell merchandise
  • Use point-of-sale system to check-in merchandise, maintain inventory and make other adjustments
  • Engages in problem-solving and provides solutions
  • manages and responds appropriately to all walk-in customers
  • Price merchandise according to set guidelines
  • Have or acquire knowledge regarding official uniforms and insignia and Girl Scout Program
  • Assist in maintaining an attractive, well-stocked and organized shop
  • Participate in special program events to serve girl and adult membership and to generate income
  • Absorb or perform other duties as assigned

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