On Site Service Technician - Level III
- Hands On Experience on Engine/ Aftertreatment system on Vehicle level analysis,
- Trouble shooting on Vehicle & Engine,
- Basic knowledge of Electronic service tool like Insite on Engine & ATS
- Organize & Impart Trainings to OEMS and CCC Service Centres for ensuring trouble free operation Of Product.
- Supporting to CCC s for aftermarket service support.
- Ability to strip down & rebuild turbocharger/Dosing systems/Fuel system and analyse the failure.
- Ability to trouble shoot on vehicle/Engine/Genset/Const Equipment for Engine related issues.
- Handling Warranty cases and concluding warranty disposition.
- Enhancing capability of CTT ASC on customers support by Technical/Service support/Parts Availability.
- Conduct service centre audit and implement corrective actions required.
- Support Infant care.
- To ensure failed failure parts to dispatch plant for analysis.
- Maintain service data base for the complete key activities of service and support data for release monthly report.
- Customer handling
- Presentation skills
- Very effective written/spoken communication.
- Product Knowledge
- Data Analysis Skill
- Training Skills
- Failure Diagnosis/Analysis
Diploma Mechanical/Automobiles with 2 to 5 years experiance in field service