On Site Supervisor
Description
Title: On Site Supervisor
Location: Arlington, Virginia
Security Clearance: Top Secret
Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent
Salary: Approximately $90,000-110,000/Annually
Contingent upon Award
DEA Diversion experience is strongly preferred for this role.
About KACE:
KACE delivers technology-enabled mission services that advance public health, public safety, and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges.
At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences, and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security, and performance.
We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.
The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!
Job Summary:
The On-Site Supervisor provides direct, on-site supervision of contractor personnel supporting Diversion Control Division operations at DEA headquarters in Arlington, Virginia. The position ensures effective and timely processing of work assignments, monitors workflow and productivity, reviews completed work for compliance and serves as the primary on-site interface with the Program Manager for performance, technical, and personnel matters.
Essential Functions and Responsibilities:
- Supervise assigned contractor employees and provide day-to-day direction to ensure work assignments are processed effectively, accurately, and on time.
- Review work completed by contractor personnel and confirm that established procedures, operations, quality standards, and Program Manager directions have been satisfactorily implemented.
- Monitor workflow, staffing coverage, production, and workload to minimize backlog and maximize productivity.
- Execute the Contractor’s quality control program at the worksite, including work reviews and quality control spot-checks, and elevate recurring or significant issues.
- Document performance deficiencies accurately and promptly and coordinate corrective actions with the Program Manager.
- Brief newly assigned personnel on duties, functions, procedures, and performance expectations, as directed by the Program Manager, and monitor their progress.
- Interface regularly with the Program Manager regarding performance, technical, operational, attendance, and personnel matters.
- Maintain employee time and attendance records and production logs, certify the accuracy of the information, and submit records in accordance with established timelines and procedures.
- Assist with implementation of training, onboarding, and process updates for assigned personnel.
- Support recruiting, hiring, and staffing activities for the assigned office, as requested, and help ensure personnel meet the qualifications of their assigned labor categories.
- Establish clear goals and priorities, monitor progress, meet deadlines, and help ensure required work quality and quantity.
- Communicate professionally with contractor leadership, client representatives, and Government personnel regarding assigned operations.
Minimum Qualifications & Skills:
- Bachelor’s degree required.
- Minimum two years of experience in a supervisory role.
- Demonstrated ability to supervise personnel, assign and monitor work, provide on-the-job guidance, and address performance deficiencies.
- Ability to implement quality control procedures, review work products, and ensure compliance with contract requirements and management direction.
- Strong workload management, organizational, prioritization, and problem-solving skills.
- Ability to maintain accurate time and attendance records, production logs, and supporting documentation.
- Excellent oral and written communication skills, with the ability to communicate effectively with employees and all levels of management.
- Technical qualification in relevant aspects of contract operations and the ability to ensure assigned tasks are completed in accordance with contract requirements.
- Strong attention to detail, ability to read and follow directions, and ability to maintain professionalism in a deadline-driven work environment.
Clearance:
Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.
Security Requirements/Background Investigation Requirements:
- Must be a U.S Citizen.
- Favorable credit check for all cleared positions
- Successfully passing a background investigation including drug screening.
- Residency Requirement: Must have resided in the United States for the past five (5) years without residing outside of the United States for six (6) or more consecutive months during that period.
Physical Requirements/Working Conditions:
- Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
- Climbing/Stooping/Kneeling: 10% of the time.
- Lifting/Pulling/Pushing: 10%.
- Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 100% of the time.
- Sitting: Sitting for prolonged and extended periods of time.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.