Onboarding Specialist | Talent Acquisition | Frontline Hiring | Sofia | Bulgaria

Sutherland is seeking a highly organized and passionate person to join us an Onboarding Specialist to support high-volume hiring for our Bulgaria region! We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

As an Onboarding Specialist you'll get to:

• Review candidate and new hire documentation, ensuring validity
• Report audit issues to TA Leader, flagging anything that does not align with program/hiring needs.
• Follow high-volume hiring processes to ensure accuracy & timeliness.
• Request demographic information from each candidate and review/verify for complete accuracy
• Create IT and other help desk tickets in a timely manner - according to the needs of the program
• Send welcome emails to all newly hired employees along with training information
• Deliver a "white glove service" by staying closely connected to candidates/new hires, respond accordingly to clear any doubts, concerns or inquiries regarding the overall onboarding process, documentation, etc.
• Review personal information verification and offer details before the contract is sent to the candidate
• Verify and report credentials of new employees to respective teams/hiring managers.
• Review rosters with recruitment team members to ensure required headcount has been achieved.

2+ years of recruitment/onboarding administrative experience

• Onboarding experience from a BPO will be highly preferred
• B2 or above English level is a must
• Ability to work onsite
• Excellent organizational skills
• Structured approach to tasks
• Able to efficiently manage time and keep track of multiple hiring processes at the simultaneously.
• Able to work in MS Office.
• Must be customer-service oriented
• Ability to ATS/recruitment systems updated in real time

All your information will be kept confidential according to EEO guidelines.