One Stop - IT Project Coordinator
Summary
The IT Project Coordinator will manage the deployment and migration of technology across the store network by coordinating between internal teams, suppliers, and field engineers. The role involves maintaining project schedules, tracking progress, managing risks, and ensuring store readiness through effective communication and reporting.
We are looking for an organised and proactive IT Project Coordinator to support the successful delivery of technology projects across our store network.
In this role, you'll work closely with internal technology teams, suppliers, engineers and store colleagues to coordinate project activities, keep stakeholders informed and ensure store migrations are delivered smoothly and successfully.
- Act as the primary coordination point between internal technology teams, suppliers, network providers and store stakeholders.
- Maintain the master migration plan, deployment schedule and rollout tracker for all store migrations.
- Ensure stores receive appropriate communications and readiness packs ahead of migration activities.
- Monitor store connectivity following migration and coordinate the resolution of any issues.
- Produce deployment dashboards showing migrated stores, upcoming migrations, risks and overall programme progress.
- Track migration progress and ensure all activities are completed in line with agreed timelines.
- Coordinate communications with stores before, during and after migration activities.
- Monitor project risks and issues, ensuring appropriate escalation and resolution.
- Validate that all migration activities have been completed and signed off before project closure.
- Work closely with field engineers and network suppliers to ensure installation quality and adherence to standards.
- Coordinate User Acceptance Testing (UAT) and support store readiness activities.
- Strong project coordination, planning and scheduling skills, with experience managing multiple activities simultaneously.
- Excellent organisational skills and attention to detail, with the ability to maintain accurate project plans, trackers and documentation.
- Effective stakeholder management and communication skills, with the ability to work collaboratively with stores, suppliers, engineers and internal teams.
- Experience managing risks, issues, dependencies and change control within a project environment.
- Strong reporting and governance skills, including producing status reports, RAID logs and project updates.
- Good understanding of network infrastructure, WAN/SD-WAN technologies and large-scale technology deployments.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and project tracking systems.
- Ability to work in a fast-paced environment, prioritise competing demands and proactively resolve problems.
- Commercial awareness and the ability to work within budget constraints to deliver practical and effective solutions.