One Stop Retail Supervisor

Company: Prairie Band One Stop

Position Title: Retail Supervisor
Reporting Relationship: Manager – One Stop Convenience Store
Location: Holton, KS

Primary Accountabilities:

The Retail Supervisor will coordinate the activities for retail attendants. The supervisor will ensure all shifts are adequately covered as needed.

Major Duties:

• Has day-to-day responsibility for the employees on the scheduled shifts.
• Accurately operates a cash register, including all cash and credit transactions during supervisor’s shifts.
• Amends schedule or picks up additional hours to meet business demands.
• Ensures guest satisfaction by providing speedy service, excellent customer service, and being attentive to guest needs.
• Ensures inventory levels are adequate and stocks merchandise during responsible shifts.
• Protects company assets.
• Adheres to company and compliance policies.
• Maintains a clean and safe environment for employees and customers.
• Assists Store Manager in planning and managing day-to-day operations, including training, recruitment, and scheduling of employees for all shifts.
• Ensures compliance with company policies and procedures for self and attendants.
• Handles customer questions/concerns in a professional and timely manner, ensuring satisfaction for both the guest and the company.
• Completes and submits weekly reports as assigned.
• Other duties as assigned.