Online receptionist- German Language

Due to business expansion, with our client in the hospitality industry, we are looking for a friendly, well-organized, and communicative person for the position of Online Receptionist, with strong knowledge of the German language.

Your Responsibilities:

• Handling guest inquiries and reservations via CRM and phone
  
• Providing prompt and friendly customer support
  
• Working with software tools such as Apaleo, Umnify CRM, and MS Office
  
• Collaborating with teams across different locations
  
• Recording guest interactions and tracking follow-ups
  
  

• Excellent command of German and English language (minimum B2 level)
  
• Previous experience in hospitality and customer support is an advantage
  
• Computer literacy (MS Office, email, calendar)
  
• Communication skills, politeness, and organizational skills
  
  

• Work in a pleasant and stable business environment
  
• Opportunities for learning and professional development
  
• Initial training and onboarding support
  
• Long-term cooperation