Onsite Counsellor Malaysia (Short Term Contract)
The Role:
As our onsite counsellor, you'll play a vital role in delivering clinical services and wellness programs at your designated location, while effectively handling operational and client management tasks.
Key Responsibilities:
Clinical Service & Program Delivery.
- Report to the client’s office 5 days a week (9 am to 6 pm) by providing onsite/in-person mental health counselling for clients/ employee
- May have additional ad hoc onsite deployments as part of staffing cover.
- Develop and deliver on-site group sessions and workshops to promote mental health education, resilience, and awareness.
- Deliver New Hire Orientation sessions on resilience, stress triggers and management, and wellbeing resources available.
- Conduct workshops for managers on empathy and identifying distress in employees.
- Teach groups coping mechanisms related to the stressful and traumatic information they encounter.
- Ideate and conduct team-building activities and moderate peer group support sessions.
- Deliver customised training programs as per the requirements of the employee group in consensus with the wellness coordinator.
Requirements
Who You Are:
- Educational Background:
- Masters degree in Counselling/ counselling psychology/ clinical psychology
- Registered with appropriate local governing body such as Lembaga Kaunselor Malaysia or Malaysian Society of Clinical Psychology
- Work Experience:
- Minimum 3 years of full time experience within the fields of counselling and psychotherapy post licensure.
- Experience in clinical operations, client relationship management, or case management would be an advantage
- Experience managing providers, preferably in a B2B, hospital, or EAP setting.
- Skills & Attributes:
- Comfortable working autonomously, in a hybrid or remote setup
- Ability to balance clinical quality and client satisfaction.
- Proficient in creating reports, analysing trends, and translating insights into actionable improvements.
- Comfortable working cross-functionally with commercial, tech, and product teams.
- Strong written communication and SOP drafting capability.