Onsite Delivery Manager
Summary
An onsite Delivery Manager in Omaha, Nebraska who runs a fixed-price SAP AMS (application management services) project — maintaining incident SLAs, producing ServiceNow ticket reports, tracking consultant performance, and driving continuous improvement.
Delivery Manager to work onsite and manage the fixed price AMS project according to the contract.
- Will need to maintain SLAs for incidents
- Produce reports from ticket system (SNOW) and track consultant performance
- Analyze trends and implement continuous improvement for engagement
- Prefer SAP AMS experience
This position will need to be located in Omaha Nebraska