Onsite Support Manager- Aviation Tooling

Readiness Manager

Dallas, TX
Reports to: Director, Global Ops Advantage

RH Aero Systems is setting the standard for aviation support equipment and services. Through our

Candidate must be a US citizen to meet the eligibility criteria for this position.

RH Aero Systems is setting the standard for aviation support equipment and services. Through our industry-leading businesses – Rhinestahl and HYDRO Systems – we deliver capability across custom-designed Ground Support Equipment, OEM-licensed engine and airframe tooling, 26 global service centers and innovative engineered solutions for OEMs, MROs and Operators worldwide. RH Aero Systems’ global headquarters are in Mason, Ohio, USA, and Biberach, Germany. For further details visit RHAero.com.

Bring your technical expertise and passion for hands-on problem-solving to a role where customer relationships and operational impact come together. As our Readiness Manager, you’ll work onsite in a customer’s engine MRO shop, serving as their primary point of contact and helping deliver a seamless tooling management experience.

This is an opportunity to put your expertise into action—from evaluating and inspecting tooling to coordinating repairs and upgrades, troubleshooting issues, and managing inventory. You’ll work directly with technicians to support tooling familiarization and keep onsite communication flowing, making a tangible difference in the customer’s day-to-day operations.

• You’ll collaborate with cross-functional teams to manage assigned projects, products, and services within your region.
• You’ll help manage on-hand inventory, including Rhinestahl-owned and customer-owned assets.
• You’ll perform basic to mid-level troubleshooting, evaluations, testing, maintenance, and repairs on tooling and equipment.
• You’ll review tool drawings to investigate design or manufacturing issues, disassemble tooling and equipment, and identify required modifications. You’ll coordinate logistics for modifications, repairs, and testing, then reassemble tooling as needed for delivery to the customer.
• You’ll contribute to supply chain development and monitoring activities.
• You’ll monitor and support Rhinestahl’s GE360 Foam cart maintenance and support program within your region.
• You’ll support customer projects, equipment setup, and equipment familiarization training.

Technical Responsibilities:

• You’ll provide technical support to the Technical and Regional Customer Management teams.
• You’ll provide onsite tooling and equipment support for customer projects.
• You’ll provide tooling and equipment support to OEMs.
• You’ll support tooling and equipment modifications, upgrades, repairs, and calibrations.
• You’ll troubleshoot electrical and hydromechanical issues in tooling and equipment.