Open Application - Customer Support Specialists
Posted Updated
Do you speak one of the following languages at an advanced level?
- Ukrainian
- Russian
- Dutch
- Slovak
- Czech
- Danish
- Swedish
- Norwegian
- Romanian
- Bulgarian
Silver Bell Group is officially the largest Serban BPO company. We are a dynamic fast-expanding outsourcing company where recruitment is an operational driver and not just a support function. We support 50+ international clients across different industries by building, managing and leading teams for them.
We are continuously growing and always looking for talented people who would like to join our Customer Support teams. By applying to this position, you will be considered for current and upcoming projects that require the languages listed above.
This is a great opportunity to join an international team and build your career in a supportive environment.
Responsibilities:
- Provide customer support via chat and/or phone
- Assist customers with inquiries, orders, and product-related questions
- Document and maintain accurate records of customer interactions and solutions
- Ensure a high level of customer satisfaction through professional and friendly communication
Requirements:
- Advanced level of one of the following languages: Ukrainian, Russian, Dutch, Slovak, Czech, Danish, Swedish, Norwegian, Romanian or Bulgarian
- Intermediate English level
- Strong communication skills and customer-oriented mindset
- Ability to work in a fast-paced and team-oriented environment
- Previous experience in customer support is a plus, but not required
What we offer
- Competitive salary + performance-based bonuses
- Comprehensive onboarding and training to help you succeed in the role
- International working environment
- Modern offices in Belgrade, Novi Sad, Subotica, or Kovačica
- Clear career path and opportunities for professional development
- Referral bonus program - earn extra by recommending friends
- Team-building activities and supportive team culture