OPERATION EXECUTIVE (6-MONTH CONTRACTOR)
Summary
Provide operational and administrative support to luxury retail boutiques and wholesale partners, handling logistics, partner requests, and customer service.
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
We are looking for a proactive and detail-oriented Executive to join our team on a 6-month temporary contract. In this role, you will provide essential operational and administrative support to both our Retail boutiques and Wholesale partners in the Taiwan market, ensuring seamless daily operations and excellent service delivery. Key Responsibilities Product & Logistics Coordination - Support product allocation processes and coordinate logistics to ensure timely and accurate delivery across channels. Wholesale Partner Support - Handle daily operational requests from retailers, including but not limited to strap size exchanges, warranty card applications, and spare parts replenishment. Boutique Retail Support - Address boutique operational needs, including product and spare parts requests, and facilitate system issue reporting through IT ticketing systems. Customer Service & Product Inquiry - Assist with product information inquiries and support customer service-related requests to ensure a premium brand experience.
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