Operation Management Trainee – Business Operations & Process Improvement

Key Responsibilities

• Learn and support the company’s end-to-end processes, including purchasing, inventory, order fulfilment, retail distribution and e-commerce operations.
• Work closely with different departments to understand their workflows, challenges and operational requirements.
• Review existing processes and identify inefficiencies, duplicated work, errors and opportunities for improvement.
• Document and update standard operating procedures, workflows, checklists and process maps.
• Support the implementation of improved processes and monitor whether they are working effectively.
• Use AI and automation tools to streamline repetitive administrative tasks, reporting and data management.
• Assist with sales, inventory and operational data analysis to support management decisions.
• Participate in inventory forecasting and stock planning projects.
• Support the improvement of internal systems, file management and information flow between departments.
• Coordinate cross-functional projects and follow up on timelines, deliverables and action items.
• Assist management with special projects, business research and preparation of reports or presentations.
• Perform other operational and business development duties as assigned.