Operation Manager
People
• Work closely with the General Manager to support operational objectives and ensure smooth coordination between customer demand and manufacturing operations.
• Coordinate with Human Resources on manpower planning and training needs for supply chain personnel.
• Ensure effective communication across departments on production schedules and order fulfilment status.
• Lead the teams to achieve operational targets and ensure safe work practices.
• Provide leadership and guidance to ensure operational discipline and adherence to company standards.
Production Operations
• Support production scheduling based on customer orders and manufacturing capacity.
• Monitor production progress and assist in resolving operational issues.
• Ensure raw materials are available to support production and repacking activities.
• Ensure departmental compliance with IMS, GMP and regulatory/statutory requirements (eg. NEA, SPF, SCDF).
Maintenace & Engineering
• Manage preventive and corrective maintenance programs to ensure equipment reliability and availability.
• Ensure compliance with IMS, GMP and regulatory/statutory requirements (eg. NEA, SPF, SCDF) at all manufacturing processes and facilities
• Manage spare parts planning to ensure no disruption to production
• Manage and maintain site infrastructure and facility systems
Customer Order & Tolling Management
• Manage tolling customer orders from order confirmation to delivery
• Manage and Coordinate with finance for billing and documentation
• Ensure timely order fulfilment, accuracy and delivery to customers.
Production Planning
• Manage production planning schedules based on customer orders and manufacturing capacity.
• Monitor and maintain optimal inventory levels of raw materials and finished goods.
• Support and coordinate with procurement on material replenishment
• Prevent production delays due to material shortages
Warehouse & Logistics
• Manage warehouse operations for raw materials and finished goods, ensuring proper storage, identification, and segregation.
• Maintain accurate inventory records and ensure traceability of all materials and products.
• Ensure warehouse processes and documentation comply with IMS, GMP, and applicable regulatory requirements (e.g. NEA, SPF, SCDF).
• Ensure safe storage and handling of hazardous and flammable materials in accordance with regulatory and workplace safety requirements.
Inventory Management
• Maintain optimal inventory levels
• Manage cycle counts and stock reconciliation
• Monitor and manage slow-moving or obsolete inventory
Cross-Functional Coordination
• Support quality and regulatory requirements for product traceability
• Participate in QMS committee activities and ensure departmental compliance with IMS, GMP, EHS and regulatory requirements.
Capital Projects
• Manage and lead plant equipment upgrades and plant improvement projects
• Manage engineering contractors when required
Process Improvement
• Identify opportunities for efficient operation and cost improvement
• Lead or participate in continuous improvement initiatives to improve supply chain efficiency and reduce
Operational costs.
• Oversee troubleshooting activities and lead root cause analysis for operational issues.