Operation Manager- DENZA (Belux)
About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.
About the Role:
As BYD's Operations Manager, you'll spearhead key aspects of our automotive business in Belgium & Luxembourg. Your role involves optimizing vehicle inventory, managing logistics, and enhancing customer satisfaction. You'll collaborate closely with sales and marketing teams, oversee supply chain management, and lead a local operations team. If you're ready to drive innovation and shape the future of sustainable transportation, we encourage you to apply and become a key player in our Operations team!
Key Responsibilities:
Keep vehicle inventory and quality at reasonable range to fulfill the orders of Belgium and Luxembourg.
Maintain logistics damage to lower level through various means or with the help of third-party agencies, and promptly make relevant claims.
Provide spare parts or tools support for VPC, PDl, logistics damage or product defect repair, and technical upgrades of vehicles.
Identify potential risks, take measures in advance to avoid accidents, additional expenses, or delays.
Collaborate closely with sales and marketing departments to promote BYD's products and services and enhance the brand's influence in Belgium and Luxembourg.
Manage business relationships with compound and logistics partners, ensure the work to be done in compliance with BYD standards, so to provide customers with first-class products and services.
Resolve customer complaints and concerns in a timely manner, improve customer satisfaction and continuously exceed customer expectations.
Promote BYD's vehicle quality control process, implement training and supervision of quality control documents.
Develop operational department budgets, analyze key performance indicators, and make data driven decisions to improve profitability.
Recruit and manage local operations team, setting performance goals for members and conducting appraisals.
Continuously innovate, formulate, and implement effective strategies, leading the operational strategy and development direction of the automotive business.
Perform all other duties and tasks as assigned by the line manager.
Main requirements:
Fluent English, Dutch or French as mother tongue.
Bachelor and above in Business management, supply chain.
At least 8+ years’ experience, preferably in the automotive sector.
Professional PC user skills (MS Excel, Word, PPT). Excellent communication and organization skills.
Management of supply chain and warehouse storage.
Performance and experience-based competitive remuneration
Department & company-wide teambuilding events.
An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.
Location: Brussels
Type of Employment: Full-time