Operation Manager

We are looking for a proactive and detail-oriented Operations Manager to take overall responsibility for the smooth day-to-day running of Gigalogy's Dhaka office.

In this role, you will serve as the central point of coordination for all operational activities ensuring that our offices remain efficient, well-equipped, and fully functional at all times.

You will oversee procurement, facilities, vendor management, logistics, and office setup, while continuously improving processes and supporting cross-functional teams to keep everything running seamlessly behind the scenes.

Key Responsibilities:

• Take overall responsibility for day-to-day operations of our Dhaka office.
• Handle any operational requirements necessary to keep the office running smoothly.
• Proactively identify and resolve operational issues.
• Manage purchasing and procurement of food/refreshments, office supplies, equipment, furniture, IT peripherals, and other daily needs.
• Collect and compare quotations, coordinate purchases, and maintain proper procurement records.
• Manage office inventory, assets, and stock levels.
• Manage maintenance, repairs, utilities, internet, cleaning, security, appliances, furniture, and other facility-related requirements.
• Manage vendors and service providers, including coordination, pricing, service quality, and follow-up.
• Handle logistics for employees, meetings, training, events, visitors, and other company activities.
• Support office setup, expansion, renovation, seating arrangements, relocation, and other office projects.
• Coordinate with People & Brand, Finance, Engineering, Program Management, and other teams on operational requirements.
• Maintain relevant operational, expense, vendor, and procurement documentation.
• Improve operational processes to make them more organized, efficient, and cost-effective.
• Provide regular updates to management on key operational matters.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Familiarity with a startup or tech-industry work environment, including experience supporting Engineering and Program Management teams.
• Proven experience in office operations, administration, or facilities management, preferably in a multi-office environment.
• Hands-on experience managing office setup, expansion, renovation, or relocation projects.
• Strong organizational, multitasking, and problem-solving abilities.
• Demonstrated experience in procurement, vendor negotiation, and inventory/asset management.
• Excellent communication and coordination skills, with the ability to collaborate effectively across cross-functional teams.
• Ability to work proactively, prioritize competing tasks, and manage multiple office locations simultaneously.
• Proficiency in standard office tools and strong documentation/record-keeping practices.
• Fluency in both Bengali and English to ensure smooth communication with local vendors and internal teams.

Nice to Have:

• Knowledge of cost optimization and budget management to drive cost-effective operations.
• Experience using operations/asset management software or digital tools for procurement, inventory, and documentation tracking.
• An established vendor and service-provider network within Dhaka for facilities, maintenance, IT peripherals, and supplies.
• Working knowledge of health, safety, and security compliance in an office setting.
• Ability to plan and coordinate company events, training sessions, and visitor logistics.
• A proactive, hands-on attitude with a genuine passion for continuous process improvement and operational excellence.

What We Offer

• An opportunity to work with a Tokyo-based startup and contribute to a truly innovative AI-based service.
• A meaningful role in building real-world AI products with global market reach — not just prototypes.
• A collaborative, people-focused work environment where contributions are visible and valued.
• Salary range: 50,000 BDT – 80,000 BDT / month (based on experience and assessment results)
• Salary review: Twice a year
• Performance bonus: Twice a year
• Comprehensive health insurance
• Complimentary meals and snacks
• Travel Allowance
• Working days: Sunday to Thursday, 5 days/week (Hybrid)
• Working hours: 9:00 AM – 6:00 PM (BDST)
• Office location: House 1148, Road 9/A, Avenue 10, Mirpur DOHS, Dhaka-1216, Bangladesh.