operation manager
- Communicate, maintain, and develop a long lasting relationship with clients
- Manage vendors or suppliers in a professional manner
- Ensure that the cost of an event is well within the budget agreed with a client
- Provide leadership and motivation in order to ensure synergy throughout the period of an event
- Responsible for the successful running of an event
- Ensure impressive and excellent customer service and quality delivery of projects
- Prepare invitation and send them out to guests ahead of time
- Book venue and negotiates the amount to be paid
- Coordinate the details of events such as weddings, birthdays, business meetings, anniversaries, etc.
- Work closely with the guest of honor on the day of the event so as to ensure that all requests are satisfactorily met.
- Ensure that guests get to the venue of the event with ease by providing transportation
- Train team members on the proper procedures for an event
- Promote the event through different channels – fliers, social media, radio, television, etc.
- Ensure that an event flows smoothly without a hitch
- Hire chefs and coordinate the ordering of food and drinks
- Ensure that the venue is well decorated ahead of the event
- Ensure that the bills of vendors or suppliers are well scrutinized by payments are made
- Assign different tasks to team members and ensure assigned tasks are handled creditably
- Do a follow up after the event by giving a post-event evaluation to the client
- Ensure that health and safety measured are observed to the latter
- Ensure there are facilities for car parking and traffic control.