Operation Supervisor
Summary
Oversee daily freight operations: dispatch trucks, manage drivers, track deliveries, and ensure safety and efficiency in a logistics team.
Requirement:
Experience: 3–5 years in freight forwarding, trucking operations, or logistics supervision.
Skills:
Strong leadership and communication skills
Knowledge of fleet management and dispatch systems
Problem-solving under time-sensitive conditions
Proficiency in MS Office and logistics software (e.g., TMS, ERP)
Description
Daily Operations Oversight: Supervise loading, unloading, dispatching, and routing of freight trucks to ensure timely deliveries.
Team Management: Lead drivers, warehouse staff, and dispatchers; assign tasks, monitor performance, and provide training.
Safety & Compliance: Ensure adherence to transport regulations, driver hours-of-service rules, and company safety policies.
Customer Service: Handle client inquiries, resolve delivery issues, and maintain service-level agreements.
Resource Allocation: Optimize truck utilization, fuel efficiency, and manpower scheduling.
Reporting & KPIs: Track delivery times, freight volumes, and operational costs; prepare reports for management.
Process Improvement: Identify bottlenecks, implement logistics solutions, and drive continuous efficiency gains.