Operational Business Systems Analyst, JDE ERP

At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and belonging are shared values. We’re committed to fostering an environment for every employee that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

PennEngineering is seeking a motivated, excited, individual to be a part of the Information Technology Team. As the Operational Business Systems Analyst, JDE ERP at PennEngineering, you’ll collaborate with teams that do truly amazing things.

Join us as we build the future in Manufacturing and Engineering!

Perks and Benefits:

• Medical & Employer Paid: Dental and Vision
• Parental Leave
• 401k and Employer Match
• Paid time off and holidays
• Tuition reimbursement
• Community Volunteering
• Talent Referral Bonus Program
• Employee Centric Culture
• Company Provided Technology (laptop, phone, monitors for office and home environment)

WHAT YOU WILL DO:

The Operational Business Systems Analyst will play a pivotal role in managing and optimizing our Enterprise Resource Planning platform, JD Edwards, to meet the evolving needs of the business. This role involves working closely with stakeholders to gather requirements, design solutions, and implement changes to enhance business processes and drive efficiency, with a focus on manufacturing and distribution. The ideal candidate will have extensive experience with JD Edwards, strong relationship-building and listening skills, an ability to work independently, a deep understanding of strategic business directives, and a high attention to detail to ensure quality of delivery.

Responsibilities

• Requirement Gathering: Collaborate with business stakeholders to understand, influence, document, and prioritize business needs, including test cases, exceptions, and acceptance criteria for enhancements and new features. Communicate detailed requirements to development teams for implementation. Create process maps when necessary to help stakeholders and developers visualize as-is and to-be processes.
• Business Process Understanding: Develop a strong understanding of existing operational processes, including manufacturing and distribution, inventory management, production planning, supply chain, and day-to-day operational activities.
• Business Change Agent: Drive system utilization to enable improved decision-making, create business process efficiencies, and deliver sustainable and measurable business value through KPIs and regular business reviews.
• Solution Design: Understand JD Edwards platform capabilities and collaborate with the ERP development team to propose solutions that align with business objectives and improve operational efficiency.
• User Support: Provide training and support to end-users, ensuring they are proficient in using JD Edwards tools and features. Drive adoption activities. Communicate system improvements, automations, and features as released.
• Project Management: Lead and manage JD Edwards projects, ensuring adherence to budget, project timelines, and quality standards. Serve as the primary project communicator, ensuring weekly progress updates during projects and tracking of key milestones with champions and stakeholders.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance system performance.
• Documentation: Maintain comprehensive documentation of business processes within the system and user guides.
• Data Management: Oversee data integrity and quality within the JD Edwards platform, including data cleansing activities and data standardization (naming conventions, data types, data definitions).
• Platform Awareness: Stay up to date on new releases by JD Edwards and identify opportunities to apply new features where appropriate. Network with other JD Edwards users and similar companies to identify and implement best practices.
• Compliance: Ensure that JD Edwards implementations comply with relevant regulatory certifications where applicable. Drive security requirements and ensure compliance with security policies. Ensure standard IS practices are met including service request tracking, change management, and outage tracking.
• Global Team Contributor: Contribute as a global team member of the Operational Systems team, acting as a subject matter expert for manufacturing/distribution processes and applications. Serve as the liaison between Global Information Systems (GIS), Operations, Application Engineering, Supply Chain, and customers.
• Business Value: Build system capabilities to drive business value focused on key operational pillars: Enable External Growth, Drive Customer Satisfaction and Loyalty, and Improve Team Efficiency

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