Operational Process & Tools Manager

Operational Process & Tools Manager | Operational Excellence & Continuous Improvement

Are you passionate about turning processes, tools, data, and employee feedback into measurable operational improvements?

We are looking for an Operational Process & Tools Manager to lead initiatives focused on improving the adoption, standardization, and effectiveness of operational processes and tools across multiple sites.

What You'll Do

• Identify opportunities to improve operational processes and ways of working.
• Drive process standardization and best practices across different teams and locations.
• Improve adoption of operational platforms, dashboards, reports, and tools.
• Develop training, user communications, and change management initiatives.
• Gather feedback from operational users and translate it into actionable improvements.
• Coordinate Continuous Improvement initiatives from concept through implementation.
• Define and track KPIs related to adoption, efficiency, quality, and operational impact.
• Partner with Operations, Business Intelligence, Innovation, Project Management, and process owners.
• Ensure new processes and tools deliver measurable business value.

What We're Looking For

• Experience in Operational Excellence, Process Management, Continuous Improvement, Change Management, or Operations.
• Strong process improvement and standardization skills.
• Experience implementing and driving adoption of new processes or tools.
• Analytical mindset with experience working with KPIs, reporting, and dashboards.
• Strong communication and stakeholder management skills.
• Ability to coordinate initiatives across multiple teams and sites.
• Experience delivering training and facilitating organizational change.
• Ability to manage multiple projects and priorities simultaneously.
• Advanced English.
• Proactive, structured, organized, and results-driven mindset.