Operational Risk Relationship Manager
JOB OBJECTIVES
Assist Head ORM and Unit Heads in ORM in coordinating, driving and directing effective operational risk management activities bank-wide with focus on relevant SBU/SRF.
DUTIES & RESPONSIBILITIES
Implementation and maintenance of the OR framework in close relationship with the BORMs.
Drive and support Oprisk community to adopt and embed relevant operational risk management tool- sets.
Carry out timely monthly reconciliation of Oprisk loss database and general ledger.
Proactive and aggressive engagement of BORMs to ensure prompt submission of risk reports and returns.
Provide strong support in assessing and quantifying operational risk within the bank utilizing approved Risk Grading matrix and other available data. Coach BORMs in appropriate risk grading as a basis of prioritizing efforts and focus.
Support Operational risk community (SBU/SRF) in prompt identification and management of operational risks by carrying out the following: Risk identification & Assessment workshops, Operational loss event analysis, RCSA analysis, , Incident analysis etc.
Development of Oprisk newsletter (Focus) for bank-wide consumption.
Facilitate basic ORM trainings for new joiners' bank wide and other adhoc trainings to the risk community based on request.
Provide support to the BORMs during RCSA workshops to ensure robust output.
Develop relevant Oprisk Templates and provide guidance to the BORMs in line with approved framework/policies and best practices.
Review, quality assure and consolidate Operational risk issues and losses reported by the BORMs for completeness and accuracy in line with approved framework/policies and best practices.
Preparation of the bank's OR profile.
Identification and reporting of relevant External loss events for inclusion in operational risk management report.
Analyze the Bank internal loss data and report trends.
Track potential losses and near-misses and report on same monthly
Provide support to the Risk Analysis & Profiling Team in product reviews
Assist Head, ORM in secretariat duty to the BRCC.
As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
Any other task that may be assigned by the Supervisor
JOB REQUIREMENTS
Education
Minimum Education: First degree preferably in a numerate discipline.
Higher degrees/MBA/professional certifications are also desirable
Experience
Minimum experience – Five years relevant working experience
KEY COMPETENCY REQUIREMENTS
Knowledge
Banking structure, policies and procedures.
Core Banking Processes
Industry knowledge
Banking Operations
Banking services/products
Use of Banking applications
Understanding of CBN Prudential Guidelines
Corporate Governance
Skill/Competencies
Risk Control & Governance
Investigation
Customer Relationship Management
Budget Planning and Control
Financial Accounting
Data Gathering and Analysis
Process Improvement
Project Management
Business/Operational Strategy
Change Management
Business Continuity Management
Market Risk Monitoring & Control
Operational Risk Management
Credit Risk Management