Operational Strategy Manager

Key Responsibilities:

Strategy Development & Narrative Ownership

• Draft major sections of operational strategies aligned to customer needs and delivery models.

• Conduct full viability scans across staffing, budget, operational requirements, and assumptions.

• Participate in sponsor calls and incorporate insights into strategy materials.

• Prepare BDM talking points and support readiness activities.

Budget & Feasibility Review

• Validate budgets, staffing models, and operational assumptions for accuracy and feasibility.

• Identify operational risks, gaps, or inconsistencies and propose solutions.

• Perform basic modeling or comparative analysis to support decision-making.

• Ensure strategies align with internal guardrails and customer expectations.

Process & Operational Excellence

• Follow standardized strategy development processes and contribute to improvements. Maintain high-quality documentation, version control, and audit-ready materials.

• Meet SLAs for strategy deliverables and support shifting priorities.

• Ensure operational narratives are consistent across cross-functional inputs.

Systems, Tools & Documentation

• Use internal tools to track strategy inputs, budgets, and operational assumptions.

• Maintain accurate and complete documentation for all strategy components.

• Support adoption of new templates, frameworks, and strategy tools.

• Ensure data integrity across all strategy materials.

Cross-Functional Collaboration

• Partner with BD, Operations, Medical, and Finance to gather and validate inputs.

• Facilitate alignment discussions and ensure clarity on operational requirements.

  • Provide clear, professional communication throughout the strategy lifecycle.

• Support junior strategists through informal coaching or guidance.