Operations Admin. Asst.- Odessa, TX (must live local)

Provide administrative support to the Operations department, with a primary focus on coordinating district travel, maintaining accurate records and documentation, and supporting day-to-day operational activities. Responsibilities include arranging travel accommodations and transportation, coordinating schedules and logistics, maintaining departmental records, and assisting with other administrative tasks to support district and management needs.

The position also provides administrative support to Human Resources, including maintaining personnel records, processing routine employee information and status changes, coordinating testing and training logistics, and assisting with onboarding and other employee-related administrative activities. Additional duties include providing general office support, assisting with the reception area and office phone as needed, maintaining confidentiality, and delivering professional and responsive service to employees, management, and visitors.

DUTIES AND RESPONSIBILITIES

• Coordinate district travel arrangements for employees and management, including booking transportation and lodging, managing itinerary changes, and providing travel-related assistance as needed.
• Reconcile the district Business Travel Account and maintain accurate records and supporting documentation for travel expenses.
• Provide administrative support to Operations management and field locations by coordinating activities, responding to routine inquiries, maintaining documentation, and directing requests to the appropriate resources.
• Assist with reception area coverage and office phone responsibilities, including greeting visitors, answering and directing calls, and providing general office assistance as needed.
• Provide administrative support to the Human Resources department and HR Manager, including preparing, processing, organizing, and maintaining employee documentation and personnel records.
• Process new hires and rehires in accordance with NDUSA policies and procedures.
• Maintain the weekly schedule for on-site interviews and training classes and provide administrative and logistical support for these activities.
• Coordinate and track pre-employment requirements, including drug screens, physicals, fit testing, background checks, and other required testing or documentation.
• Process employee status changes for rig personnel through the Portal, including transfers, promotions, demotions, hires, rehires, and terminations. Submit personal information changes as required.
• Maintain accurate and organized personnel files and confidential Human Resources records for the assigned district.
• Assist with routine Human Resources compliance activities and maintain documentation in accordance with company policies, procedures, and applicable regulatory requirements.
• Respond to routine inquiries regarding unemployment benefits, employment verification, and other administrative Human Resources matters, escalating questions as appropriate.
• Perform other administrative duties and provide cross-functional support to Operations and Human Resources as needed.
  

MINIMUM QUALIFICATIONS

• High school diploma or recognized equivalent required.
• Minimum of two (2) years of experience in an administrative, clerical, office support, or related role.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong organizational skills with the ability to establish priorities, manage multiple tasks, and meet deadlines.
• Strong attention to detail and commitment to accuracy when maintaining records, processing information, and completing administrative tasks.
• Ability to work independently, exercise good judgment, and complete assignments with minimal supervision.
• Strong written and verbal communication skills with the ability to communicate professionally with employees, management, visitors, and external contacts.
• Ability to maintain strict confidentiality and appropriately handle sensitive employee and company information.
• Ability to read, understand, and interpret routine reports, forms, policies, and other business documents.
• Ability to learn and effectively utilize company systems, processes, and procedures.
• Demonstrated ability to provide professional and responsive customer service.

PREFERRED QUALIFICATIONS

• Previous administrative experience supporting Operations, Human Resources, or other business functions preferred.
• Experience coordinating business travel, managing travel expenses, or providing logistical support preferred.
• Two (2) or more years of college or other post-secondary education preferred.
• Experience working with HRIS, employee records, applicant tracking systems, travel platforms, or other business and administrative systems preferred.
• Experience working in a fast-paced office or field-support environment preferred.
• Strong organizational, communication, and time-management skills, with the ability to manage multiple priorities and maintain confidential information.