Operations Admin-Driver Coordinator

Role Summary:The Driver Coordinator is the main point of contact between the backbone of the transportation industry (our AZ Drivers) and the organization. This role is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments (i.e. Customer Service, Breakdown, Customs) are aware of any updates.
Hours of Work:
Sunday - Thursday, 11:00pm - 7:30am
Work Arrangement:On-site
Position Type:Non-Union
Employment Status:Permanent
Compensation:Hourly Rate: $22.00/hr
Work Location & Environment:
1790 Provincial Road, Windsor ON
Office environment

Key Accountabilities:
In this role, you will:

Participating in and supporting driver retention initiatives
Maintaining fair and equitable distribution of work
Communicating dispatch information as required
Monitoring driver performance/miles and reefer requirements
Monitoring and responding to driver satellite messages
Assisting with the development of the required driver skills i.e.: Customs, Hazmat, Hours of Service, Policy, Regulations, Satellites, etc.
Assisting with solutions regarding any driver concerns
Assisting with driver inquiries - payroll, miles etc.
Updating customer websites relative to the position/shift
Communicating and problem solving with customers as required

Qualifications
We’re looking for someone who brings:
Education & Experience:

Minimum of 1-2 years’ experience in a related role in transportation (e.g. dispatch)
Post-secondary degree or diploma
Knowledge of truckload dispatch an asset
ACE and Customs/border crossing experience an asset

Skills & Attributes:

Exceptional interpersonal skills
Strong attention to detail
Good communications skills (written and verbal)
Strong self-discipline and initiative
Creative and effective problem solving ability
Ability to work with minimal supervision
Well-organized, enthusiastic, professional and a positive team member