Operations Administrative Coordinator

Summary:

Operations Administrative Coordinator position is available for our Corporate Warehouse. The Operations Administrative Coordinator serves as a key support resource for Operations and Client Services. This role applies strong critical thinking and problem-solving skills to ensure smooth order flow, accurate documentation, and timely client service support. Responsibilities include monitoring WMS progress, triaging issues, assisting with client service tasks, and providing hands-on operational support when needed.

Responsibilities:

1. Order & Workflow Administration

• Print, collate, and distribute orders; monitor completion through WMS checks.
• Troubleshoot and resolve order issues; escalate complex problems appropriately.
• Maintain printer workflows and troubleshoot basic device issues.

1. Client Service Support

• Upload and manually enter orders; set up/edit item masters.
• Generate and distribute status and performance reports.
• Release special projects to Operations and ensure requirements are met.

1. Documentation & Billing

• Manifest and invoice orders accurately and on time.
• Prepare purchase orders for Operations supplies and services.

1. Operational Flex

• Assist with picking, packing, kitting, and shipping during capacity gaps.
• Identify process improvements and contribute to SOP updates.

1. Communication

• Maintain clear communication with Operations, Client Services, and IT/WMS support.
• Present options and data for decision-making when issues arise.