Operations Analyst (entry level)
Position Overview
We are seeking a sharp, highly motivated Operations Analyst to join our growing team. This is not a traditional, slow-paced administrative role. As an Operations Analyst, you will be the engine behind our core business, directly supporting the execution and delivery of our college counseling and academic service offerings.
This position sits at the intersection of client services, logistics, and business strategy. It is an ideal launchpad for a driven professional looking to learn the ins and outs of a fast-growing premium service company, with tremendous opportunities for rapid career advancement into leadership or specialized consulting roles.
Key Responsibilities
- Service Delivery Support: Coordinate the day-to-day logistics of our college counseling and academic programs, ensuring seamless execution and an elite experience for students and families.
- Process Optimization: Identify operational inefficiencies and help build, refine, and maintain scalable internal workflows.
- Data & Tracking: Monitor student progress timelines, manage service delivery metrics, and ensure compliance with internal benchmarks.
- Cross-Functional Collaboration: Partner closely with leadership, consultants, and advisors to allocate resources, manage bandwidth, and solve real-time operational bottlenecks.
- Client Relations: Act as a reliable point of contact for operational or scheduling inquiries, providing professional, high-touch support.