Operations Analyst - Fuel Programs

Job Purpose

The Operations Analyst – Fuel Programs will report to the Business Operations Manager–Fuel Programs and assist in the execution of Herc Rentals’ bulk fuel transformation while supporting ongoing fuel operations. This position will coordinate branch-level supplier transitions, maintain the centralized fuel tank asset inventory, monitor vendor Service Level Agreement (SLA) performance, and administer the company’s retail fuel discount program. Acting as a bridge between field operations, fuel suppliers, and the core Fuel Team, the Analyst will support tank deployments, maintain accurate operational data, and help identify and implement fuel cost-saving opportunities.

What you will do...

Fuel Transformation and Implementation

• Support the execution of the bulk fuel roadmap across assigned branches and suppliers.
• Coordinate supplier transitions and branch-readiness activities.
• Work with branches and suppliers to confirm operational requirements and service readiness.
• Support communications and coordination among internal teams, branches, and suppliers.
• Monitor transition progress and escalate issues affecting service or branch operations.
• Assist with post-transition support and identify opportunities for improvement.

Vendor Performance and Program Compliance

• Support the administration and monitoring of vendor Service Level Agreements and performance standards.
• Develop recurring supplier scorecards and performance reporting.
• Monitor service, delivery, billing, reporting, and fuel-technology performance trends.
• Identify recurring performance gaps and coordinate follow-up with suppliers and internal stakeholders.
• Support supplier performance reviews and ongoing program-improvement initiatives.
• Track vendor commitments and escalate unresolved or recurring performance issues.

Fuel Asset Data and Operational Support

• Support the maintenance of centralized fuel asset information and operational records.
• Work with branches, suppliers, and internal teams to validate and update fuel asset data.
• Support fuel equipment deployments, relocations, removals, and other operational changes.
• Monitor fuel equipment and related technology performance and coordinate issue resolution.
• Analyze asset and utilization data to support operational planning and optimization.

Retail Fuel Discount Program

• Monitor retail fuel discount utilization and adoption across the organization.
• Identify opportunities to increase participation and maximize fuel savings.
• Support the development of guidance on cost-effective fuel-purchasing options.
• Analyze retail fuel activity, performance, and savings trends.
• Prepare recurring program reporting and recommendations for leadership.

Requirements

• A four-year college degree in business or related field
• 1 – 2 years operations/fuel management experience
• Tank permitting experience preferred
• Ability to complete tasks accurately and meet deadlines
• Experience supporting program enhancements/measuring performance preferred
• Ability to train and support field staff on tank/compliance related questions
• Involvement in initiatives that required cross functional work inside and outside the organization
• Experience working cross functionally
• Experience pulling data (SQL, etc.) and using visual analytics tools (Tableau, Qlik, etc.) to identify insights and drive results
• Construction/equipment industry experience preferred

Skills

• Excellent written and verbal communication
• Results orientated, process and problem-solving skills
• Very detail focused and ability to understand complex polices
• Strong understanding of fuel/tank management
• Very proficient in MS Office suite of tools
• Experience with SQL
• Drive results through teamwork
• Energetic with a desire to win
• Confident, self-motivated, and ambitious