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Operations Analyst

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Description

<p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><b><span style="font-family:Arial;font-size:14px;">About the job</span></b><b></b></p><p style="margin-bottom:2px;font-style:normal;font-size:16px;line-height:normal;font-family:'Helvetica Neue';min-height:19px;"><b></b><br /></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">The Operations Analyst is responsible for managing data, providing reports and analyses to the stakeholders to help in monitoring Operations metrics and guide the management for business decisions. </span></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><br /><b><span style="font-family:Arial;font-size:14px;">What You’ll Do:</span></b></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"></p><ul><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Build and maintain dashboards, and other regular reports in Excel and BI tools (Power BI, OBIEE) for the management to monitor operational metrics </span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Drive stakeholders' business decisions by presenting statistical analyses and insights</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Ensure data validity and manage Operations database </span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Evaluate Operations productivity to optimize costs and improve performance </span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Participate in the process management and improvement implementation in the company</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Performs routine assignments in the entry level of the Professional Career Band </span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Typically requires a college or university degree or the equivalent work experience and has conceptual knowledge of fundamental theories, principles and practices </span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Uses existing procedures to solve routine or standard problems </span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Receives instruction, guidance and direction from more senior level roles</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Years of experience required: College graduate or equivalent of at least 1 year working experience in BPO or call center setup.</span></li></ul><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"><br /></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><b><span style="font-family:Arial;font-size:14px;">What You Need To Have:</span></b></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"><br /></p><ul><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Good background in MS Excel, Powerpoint, Office 365, SQL, Power BI </span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Analytical and structured thinking </span></li></ul><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">- Good communication and presentation skills </span></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"><br /></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><b><span style="font-family:Arial;font-size:14px;">Job Perks You'll Enjoy:</span></b><b></b></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"><br /></p><ul><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Hybrid work set-up</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Permanent dayshift schedule</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Up to 20% variable performance-based bonus</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">HMO on Day 1 / HMO with dependents</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Access to mental health coverage and wellness partners</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Wellness Leave and Birthday Leave benefits</span></li><li style="margin:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Internal Career Mobility</span><br /></li></ul><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.</span></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"><br /></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.</span></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"><br /></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.</span></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"><br /></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.</span></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;"><br /></p><p style="margin-bottom:0px;font-style:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;font-size:14px;">Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.</span></p>

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