Operations and Customer Relations Officer
About the role:
We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross-border logistics operations.
Responsibilities:
- Oversee day-to-day client operations.
- Coordinate with logistics teams to ensure timely deliveries.
- Resolve customer issues promptly and professionally.
- Maintain compliance with trade regulations.
- Prepare reports on operational performance.
Requirements
Qualifications:
- Background in logistics operations or customer service.
- Strong organizational and communication skills.
- Ability to handle cross-functional coordination.
- Detail-oriented with problem-solving abilities.