Operations Assistant

Job Summary

The Operations Assistant provides administrative andoperational support to ensure the smooth and efficient day-to-day running ofthe company. The role involves coordinating with different departments,maintaining records, preparing reports, monitoring operational activities, andassisting the Operations Manager with daily tasks.

Key Responsibilities

• Assist the Operations Manager in managing daily operational activities.
• Coordinate with internal departments, customers, suppliers, and service providers.
• Prepare and maintain operational documents, records, and reports.
• Monitor daily work schedules, assignments, and task completion.
• Update and maintain company databases and operational systems.
• Follow up on outstanding tasks, orders, deliveries, and service requirements.
• Assist with staff scheduling, attendance, and manpower coordination where required.
• Coordinate vehicle usage, transportation, and logistics arrangements.
• Prepare quotations, purchase requests, invoices, delivery documents, and other operational paperwork when required.
• Monitor office and operational supplies and coordinate replenishment.
• Assist in tracking company assets, equipment, and vehicles.
• Handle general administrative duties related to operations.
• Identify operational issues and report them to the Operations Manager.
• Ensure company procedures and operational policies are followed.
• Support other departments and management with operational requirements.
• Perform other duties assigned by the management.

Requirements

• 1–3 years of experience in operations or administration is preferred.
• Good knowledge of Microsoft Office, especially Excel and Word.
• Good communication and coordination skills.
• Strong organizational and time-management skills.
• Able to multitask and work under pressure.
• Good attention to detail.
• Able to work independently as well as part of a team.
• Good problem-solving and follow-up skills.

Key Skills

• Operations coordination
• Administrative support
• Documentation and record keeping
• Data entry and reporting
• Staff coordination
• Logistics coordination
• Microsoft Excel
• Communication skills
• Time management
• Problem solving

Key Performance Indicators (KPIs)

• Timely completion of assigned operational tasks
• Accuracy of documentation and reports
• Effective coordination between departments
• Timely follow-up on outstanding matters
• Proper maintenance of operational records
• Reduction of operational delays and errors
• Compliance with company procedures