Operations Assistant

Key Responsibilities

Oversee property operations, tenant matters, inspections and maintenance issues.
Conduct move-in, periodic and move-out inspections.
Prepare Property Condition Reports with photographs, defect details and recommendations.
Coordinate handover and takeover activities, including keys and documentation.
Liaise with landlords, tenants, MCSTs, contractors and vendors.
Source, schedule and supervise rectification works.
Review quotations and verify completed works before invoice approval.
Maintain inspection records, SOPs, checklists and operational documents.
Support compliance, deposit claims and property-related dispute resolution.
Prepare operational reports and recommend improvements to enhance service quality.

Minimum GCE ‘O’ or ‘N’ Level.
1–2 years of relevant experience in property management, facilities, serviced residences, co-living or operations will be an advantage.
Proficient in Microsoft Office, Google Workspace and comfortable using AI tools.
Meticulous, organised and able to manage multiple properties and cases.
Strong communication and interpersonal skills.
Comfortable conducting site visits and inspections.
Willing to attend to urgent matters or site visits outside standard office hours when required.