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Operations Associate (Day Shift)

Open 64d posting dated 2 weeks ago

Summary

Process, pack, and ship collectible trading cards for a fast-growing digital app, using internal tools to maintain accurate inventory and ensure customer satisfaction.

The Role

As an Entry Level Operations Associate at Triumph (Day Shift), you will play a key role in the operations of our fastest growing app, Rips, a digital collectible trading card app. You’ll be part of our growing operations team that processes, organizes, and ships Pokémon cards and other collectibles across the country to hundreds of thousands of users. You’ll have the chance to experience first-hand operations at a fast growing startup - from sorting graded cards to uploading inventory into our system. This role is critical to ensuring our users’ happiness and scaling our business as we grow.

We are hiring for a day and a night shift. Please note your schedule preferences in your application as we have some flexibility in regards to scheduling.

What You'll Do

  • Pack and ship cards alongside the broader operations team.

  • Sort, organize, and scan graded Pokémon cards, ensuring inventory is kept accurate and up-to-date.

  • Upload cards into digital inventory using custom-built internal tools.

  • Maintain a secure and well-organized work environment.

  • Contribute ideas and improvements that can help the team scale for the future.

Qualifications

  • 1+ years of experience in an operations, processing, administrative, or other high-performance environment.

  • Availability to work a full time 40-hour weekly schedule.

  • Strong attention to detail, maintaining accuracy and speed even in stressful situations.

  • Scrappy, resourceful, and a strong work ethic - you’re willing to do whatever it takes and take pride in your work.

  • Employment for this position may be contingent upon a background check. With your written authorization, we may obtain reports regarding your employment, education, and, where job‑related, criminal history.

Why Triumph?

  • High Growth: Contribute to a fast-growing Operations team working to fuel one of the most rapidly growing TCG apps.

  • High Agency: Growing, high-impact Operations team that is scaling rapidly with significant opportunity for leadership and growth.

  • High Energy: Passionate team who are proud of our work and velocity (16x year over year growth).

  • Competitive salary and benefits. healthcare, vision, dental, 401k, etc.

What this application asks

ashby

Resume, Full Legal Name, Email Address, Location

  • Phone Number
  • Years of Work Experience
  • Are you willing and able to work from our office in Mountain View? yes / no
  • Which shift are you available to work? choose one
  • Availability choose any
  • Available start date
  • Social Media Link - LinkedIn, Website, etc.
  • Why are you interested in a role at Triumph Labs? written answer
  • What 3 characteristics or skills would your past coworkers, friends, or family say are your strengths or areas you excel in. written answer
  • Share an example of a time when you had to re-organize a physical or digital set of items. What was it and how did you decide on the method you used to sort/organize the items. written answer
  • Hypothetical: You are an administrative assistant at a doctor's office where there are multiple assistants on the team. You come into work and notice that patient files are out of order in the filing cabinet and a few files have been left out in an unsecure location. What do you do? written answer · optional
  • Are you legally authorized to work for an employer based in the US? yes / no
  • Do you require sponsorship for  employment now or in the future? yes / no

See also

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