Associate Director, Campus Experience & Operations
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Description
- BASIC PERSONAL RESPONSIBILITIES
- Above all, to grow closer to Jesus Christ. Through intentional, daily time with the Lord, seek to keep Jesus Christ as the priority of your life, realizing that prayer, Bible study, and Christian discipleship are essential to growing in God’s will each day.
- Seek to emphasize quality, Christ-centered relationships for both family and friends. We therefore highly encourage a strong work-life balance for all employees.
- Actively seek to be an individual who emphasizes a spirit of teamwork, flexibility, and quality in all aspects of daily work.
- JOB SUMMARY: Provides administrative leadership and operational oversight for day-to-day Campus Operations, including facility and resource scheduling, major event coordination, outside group coordination, operational systems, technology, procurement, vendor management, and departmental processes.
- ESSENTIAL FUNCTIONS
- Calendar Management / Major Event Coordination:
- Lead the bi-annual Block Calendar meetings and protect the church’s space and resource calendar, giving priority to approved major events and Executive Staff additions.
- Identify scheduling and service conflicts and work with ministry teams to resolve them.
- Advise ministry teams on major events, ensuring bookings are accurate and within Campus Operations capabilities.
- Client Support / Service / Education:
- Train and advise staff on EMS (Web App, Outlook, Desktop Client) and Social Tables, including reservations needing exceptions such as non-standard setup times or short-notice requests.
- Work with the Pod Administrator Team to improve mail, print and office supply processes and manage the related vendors.
- Outside Group Requests and Coordination:
- Review outside group requests against facility use guidelines and present viable ones to the Campus Operations Director and committee for approval.
- Manage approved groups from pre-event planning through post-event review.
- Project Lead / Project Coordination:
- Administer and improve EMS and Social Tables, including reporting, user support and process standards.
- Lead assigned Campus Operations projects, including timelines, stakeholders, action items and progress updates to leadership.
- Recommend improvements to operational processes, systems and workflows.
- Prepare and facilitate the weekly Campus Operations leadership meeting, including agendas, action items and follow-up.
- Coordinate volunteer planning and administrative support for churchwide events approved by the Director.
- Procurement / Vendor / Budget Administration:
- Coordinate purchasing, invoices, contracts and renewals, keep vendor records, and flag issues to leadership.
- Evaluate vendor performance with the Director and recommend improvements.
- Monitor the Campus Operations budget, including tracking expenditures, supporting forecasting and annual planning, and identifying variances.
- Attend staff meetings, functions, retreats and training, support the Senior Pastor and staff, and perform other duties as assigned by the supervisor.