Operations Associate / Manager

You will manage day-to-day financial operations, support project and event delivery, and assist with team and office operations. You will coordinate with external providers and vendors, maintain operational records, improve workflows, and gradually take ownership of specific operational areas.

Responsibilities

• Handle reimbursement processing, account reconciliation, document archiving, expense tracking, and forecasting support.
• Coordinate with external finance, accounting, and audit service providers.
• Support the preparation and execution of in-person events and conferences.
• Coordinate internal and external workshops, meetings, and team activities.
• Support employee onboarding and offboarding, contract management, and information management.
• Handle office operations, improve processes, and assume additional operational responsibilities.

Requirements

• Bachelor’s degree or above in any field.
• 1–3 years of full-time work experience.
• Proficiency in Microsoft Office, including Excel.
• Comfort using AI tools to improve operational efficiency and quality.
• Ability to work in a bilingual Chinese-English environment with strong written and spoken communication skills in both languages.