Operations Associate Supervisor
Description
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
Join Zimmer Biomet as an Operations Associate Supervisor. In this role you will serve as the onsite operational lead for day-to-day manufacturing and site operations in Salt Lake City. Own operational execution from design handoff through delivery, ensuring scalable, compliant processes, reliable supply, accurate documentation, and readiness for launches, installations, and partner with service, and field support teams to the customer.
How You'll Create Impact
• Lead day-to-day manufacturing and site operations; make timely operational decisions, coordinate priorities, and resolve issues proactively.
• Own manufacturing execution, product traceability, Device History Records, configuration control, and documentation integrity.
• Strong collaboration with R&D for operational readiness.
• Partner with Quality to ensure compliance with SOPs, work instructions, training requirements, audit readiness, and remediation of compliance gaps.
• Translate demand forecasts into executable production plans; manage inventory, material availability, supplier performance, and production scheduling with Supply Chain and Sourcing.
• Create and maintain end-to-end process maps, operational metrics, and scalable workflows; identify gaps and implement continuous improvement.
• Ensure work instructions and operational documentation are accurate, executable, current, and effective for Manufacturing; Partner with Field Service, Customer Support, Finance, and R&D users on documentation.
• Coordinate operational readiness for product launches, installations, servicing, and customer support; bridge operational needs with the Field Service team.
• Support execution at the Salt Lake City site and plan operational transitions to ROB and/or contract manufacturing partners at appropriate intervals.
• Support and partner with finance in reporting to key leaders for support business decisions
• Support ERP and business-system process adoption and maintain documented workflows rather than relying on tribal knowledge.
What Makes You Stand Out
• Medical device manufacturing experience in a regulated environment preferred.
• Knowledge of FDA, ISO 13485, and/or MDSAP audit expectations.
• Basic understanding of inventory control, forecasting, production planning, ERP systems, DHRs, and supplier management.
• Demonstrated process-mapping, continuous-improvement, and operational-metrics experience, a plus.
• Ability to work effectively across Quality, Supply Chain, Service, Customer Support, and Product Development organizations.
• Strong documentation, work-instruction development, and change-management skills.
• Clear communication, sound judgment, and the ability to establish accountability across cross-functional teams.
Your Background
- Bachelor's Degree and 3 years of relevant experience, or Associate's Degree and 5 years of relevant experience, or High School Diploma or Equivalent and 7 years of relevant experience.
- A technical or software-execution background in medical devices is preferred.
Travel Expectations
This role is primarily onsite in Salt Lake City; 10-20% travel as business needs require.
The target salary for this role is $70,000 base per year plus performance bonus.
EOE/M/F/Vet/Disability