Operations/Business Analyst - Digital Transformation Team

Job Summary
The Junior Operations Analyst supports the documentation, development, and maintenance of internal tools, trackers, and reporting solutions. This role works closely with business users, analysts, and the technical team to gather requirements, document workflows, and assist in resolving system issues. The position is ideal for someone who is detail-oriented, analytical, and interested in bridging business processes with system solutions.
Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent practical experience). Experience

• 0–2 years of experience in business analysis, operations support, reporting support, or similar role.

  • Internship or academic project experience in process documentation or systems work is a plus.

  Technical Skills

  • Basic proficiency in Google Sheets and Google Docs.
• Familiarity with workflow or collaboration tools (e.g., Miro).
• Understanding of basic data concepts and reporting logic.
• Exposure to low-code/no-code platforms (e.g., Softr) is an advantage. Soft Skills
• Strong attention to detail.
• Good communication and documentation skills.
• Analytical and problem-solving mindset.
• Willingness to learn and adapt in a cross-functional environment.
• Ability to work collaboratively with business and technical teams.