Operations & Case Management Executive (Government Sector | Contract)

About The Role

Join a government agency and play an important role in supporting the administration of financial assistance schemes for lower-income households. This role is ideal for individuals who are organised, detail-oriented, and passionate about contributing to the community through operational and case management support.

💰 Salary: Up to $3,340/month
📅 Contract Duration: 9 Months
📍 Location: Various locations across Singapore (deployment based on operational needs and residential proximity)
🕒 Working Hours: Monday – Friday, Office Hours

Key Responsibilities

• Process and review applications for government assistance schemes

• Verify supporting documents and ensure accuracy of case information

• Manage appeal cases and conduct case assessments

• Prepare recommendations for approval

• Monitor and track application progress

• Maintain accurate records and documentation

• Provide administrative and operational support

• Perform other ad hoc duties as assigned

Requirements

• Degree in any discipline

• Prior experience in case management, operations, administration, social services, healthcare, or the government sector will be an advantage

• Strong interpersonal and communication skills

• Meticulous with excellent attention to detail

• Proficient in Microsoft Office applications

• Able to manage multiple priorities in a fast-paced environment

Why Join Us?

• Gain valuable experience in the Government Sector

• Contribute to initiatives that positively impact the community

• Office hours with a stable work schedule

• Excellent opportunity to build experience in operations and case management