Operations & Client Support Assistant
Operations & Client Support Assistant — Remote
1 Truck Insurance Services, LLC
We are looking for a strong long-term team member who can support Mona directly and help 1Truck expand. We are looking for a person who wants to become an important part of the company, with compensation and advancement tied to proven ability, performance, and growth.
ROLE AND SCHEDULE
Remote, outside the U.S., preferably LATAM/Caribbean. Availability to work approximately 8:00 AM–5:00 PM U.S. Central Time is required.
DAY-TO-DAY RESPONSIBILITIES
Answering client calls and emails
Managing follow-ups in CRM
Scheduling
Light administrative work in Microsoft 365
WHAT WE ARE LOOKING FOR
3+ years of customer-facing support or administrative experience
Excellent spoken and written English
Professional customer and prospect communication
Strong organization and follow-through
CRM / Microsoft 365 / email / spreadsheet comfort
Ability to learn our insurance workflow and internal systems
Good judgment and prioritization
Proactive ownership — someone who takes work off the team’s plate rather than creating more work
Long-term mindset and desire to grow within 1Truck
Insurance or trucking industry knowledge is a plus
COMPENSATION AND GROWTH
Compensation is negotiable based on the candidate’s experience and our verification of that experience. For the right fit, we are prepared to provide strong compensation, generous performance incentives/bonuses, increasing responsibility, and meaningful advancement as the person grows within the operation.
RECRUITING PROCESS
Written screen and resume/background review, interviews, and experience/reference verification.
Location: Remote - Anguilla, Antigua and Barbuda, Argentina, Aruba, The Bahamas, Barbados, Belize, Bolivia, Caribbean Netherlands, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Sint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, U.S. Virgin Islands, Uruguay, Venezuela
Skills required for this job:
- Administrative assistance
- Customer relationship management (CRM)
- Customer service
- Insurance
- Microsoft 365
- Trucking