Operations Coordination Specialist

Purpose of Position

To coordinate Customer recovery plans during irregular operations in an effort to minimize overall impact to Customers and the Operation.

Key responsibilities

• Plan and coordinate events that may impact Customers in a negative way.
• Monitor flight activity and resource availability in order to provide proactive recovery planning and response to irregular operations.
• Ensure accurate flight forecasting day of flight.
• Develop recovery plans that seek the optimum commercial solution and review them with the Commercial Operations Manager prior to implementation.
• Recommend decisions on cancellations, delays, aircraft swaps, or other operational decisions based on operational requirements.
• Coordinate with other regions for cross utilization of resources as required.
• Coordinate with Maintenance Control and Dispatch on aircraft availability.
• Primary contact for Hub airports during irregular operations.
• Coordinate crew recovery options with Crew Scheduling.
• Perform other duties as assigned by Commercial Operations Manager.
• In conjunction with Load Planning review weight critical flights and monitor high gross weight aircraft.
• Monitor all Jazz Charter activity.
• Perform other related duties, as assigned.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.