Operations Coordinator

<p class="MsoNormal" style="margin-bottom:0cm;"><b><u><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">Here’s the difference you’ll make</span></u></b></p><p><b><u></u></b></p><b><u></u></b> <p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">As a Operations Coordinator - Dispatch Planner, you will be responsible for the planning, assignment, and optimization of trips to ensure cost-efficient and timely delivery of goods. Your role involves on trip allocation, route planning, and resource utilization, considering factors such as cost, distance, and service requirements as well as communicating with couriers, clients, and internal teams to manage schedules, resolve issues, and maintain smooth day-to-day transport operations.</span></p><p></p> <p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><b><u><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">What you’ll do (your mission)</span></u></b></p><p><b><u></u></b></p><b><u></u></b> <p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Assign and dispatch trucks based on pickup and delivery schedules and operational requirements</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Monitor truck movements and ensure on-time pick-up and delivery</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Coordinate with courier regarding routes, delays, and special instructions</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Communicate with 2GO customer service for booking confirmations, updates, and follow-ups</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Handle documentation such as trip reports</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Track and report any delivery issues, accidents, or delays</span></p><p></p> <p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;"><span style="font-family:Aptos, sans-serif;"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><b><u><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">You’ll thrive in this role if you</span></u></b></p><p><b><u></u></b></p><b><u></u></b> <p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">At least a High School Graduate (Senior High School preferred) </span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">2 to 5 years of experience in dispatching, logistics, or trucking operations is an advantage </span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Strong understanding of routing and trip planning </span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Good communication and coordination skills </span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Basic MS Excel and email </span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Ability to work under pressure and manage multiple schedules </span></p><p></p> <p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Detail-oriented and highly organized </span></p><p></p> <p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><b><u><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">Competencies, Skills, knowledge and abilities</span></u></b></p><p><b><u></u></b></p><b><u></u></b> <p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Time management and prioritization</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Customer service mindset</span></p><p></p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Strong attention to detail</span></p><p></p> <p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Aptos, sans-serif;">Ability to handle urgent situations calmly</span></p><p></p> <p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><b><u><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">What’s in it for you?</span></u></b><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"></span></p><p></p> <p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"><b>Own work that matters.</b> You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.</span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">Grow where you’re supported</span></b><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">. You work in a team-first environment that prioritizes safety, care, and continuous learning.</span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">Excel every day. </span></b><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">You are empowered and recognized for raising standards and delivering everyday excellence on the ground.</span></p> <p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us">Be recognized and feel valued—at work and beyond.</span></b><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"> Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being</span></p><p></p> <p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" style="font-family:Aptos, sans-serif;" xml:lang="en-us"> </span></p>