Operations Coordinator

What You Will Do:
The Operations Coordinator is responsible for planning and coordinating daily fuel delivery routing schedules to ensure efficient, timely, and cost-effective service. This role also provides administrative support to the BCLM Operations team at 4Refuel’s Surrey location.
The ideal candidate has strong transportation experience, excellent communication skills, and thrives in a fastpaced operational environment.
Routing & Operational Coordination

Plan, route, and sequence fuel delivery orders to maximize efficiency and meet changing business and customer demands.
Integrate new customers into existing routes by incorporating delivery requirements in a manner that minimizes delivery costs and maximizes service effectiveness.
Review previous day routing sheets, identify discrepancies, and adjust routing strategies for continues improvement
Continuously analyze route configurations and implement improvements to enhance operational performance and cost effectiveness

Communication & Customer Support

Communicate effectively with Certified Refueling Professionals, Customers, Sales and internal teams to ensure optimal service levels are maintained.
Respond quickly to operational changes and adjust routing plans as required.
Foster strong teamwork by maintain positive working relationships across all departments.

Administrative & Compliance Support

Provide administrative support to the Operations team, including documentation, reporting, and data entry.
Maintain high levels of accuracy and ensure compliance with company policies, procedures, and regulatory requirements.
Perform additional duties as assigned to support overall operational success.

Experience & Knowledge

Strong knowledge of and familiarity with the BC Lower Mainland.
Minimum 2+ years of administrative or operational support experience, preferably within transportation or logistics.

Skills & Competencies

Strong computer proficiency across Microsoft Office applications.
Highly organized, detail oriented, and capable of managing multiple priorities in a fast paced environment.
Proven ability to adapt quickly and respond effectively to changing operational needs.
Strong customer service background with the ability to build and maintain effective working relationships.
Motivated self starter who works well independently and as part of a team.

Working Hours

Monday to Friday 9AM to 5PM with the possibility of transitioning to a rotational schedule in the future.