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Operations Coordinator

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Major Job Duties
The Operations Coordinator is an integral role in organizing and coordinating the day-to-day operations of the facilities in their assigned zone. This role also provides support to the site operators and the maintenance team.

Primary Responsibilities
  • Assist in coordination of the daily operation and workflow
  • Monitor operational data and generate reports to support the decision-making process
  • Schedule and track maintenance activities to ensure equipment reliability and performance
  • Receive customer work orders from the Office Manager and assign them to the appropriate technicians in a timely manner via Elements
  • Gather needed inventory requests from the field for orders
  • Track and monitor upcoming deadlines for compliance requirements
  • Ensure that hourly timecards are completed by the relevant employees at the end of each pay period
  • Follow up on the satisfactory completion of customer work orders with our customers
  • Manage the maintenance schedule to ensure the proper maintenance is completed in a timely manner
  • All other duties as assigned
Personal Attributes
  • Accuracy - Ability to perform work accurately and thoroughly
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem
  • Attention to Detail - Ability to pay attention to the minute details of a project or task from the beginning to the end of the project/task
  • Communication, Oral & Written- Ability to communicate effectively with others using both the spoken/written word
  • Decision Making - Ability to make critical decisions while following company procedures
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards
  • Judgment -Ability to formulate a sound decision using the available information
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
  • Responsible - Ability to be held accountable or answerable for one’s conduct.
  • Teamwork- Ability to work as part of a team
  • Working Under Pressure - Ability to complete assigned tasks in stressful situations
Education/Skills
  • High School Diploma or Equivalent
  • Intermediate skill with the Microsoft Office Suite of Software
  • Ability to learn and effectively use a variety of software used in the water and wastewater space
  • Strong telephone skills

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