Operations Coordinator (Air Freight Export)
This position is no longer accepting applications(closed Aug 4, 2026).
About the role
This is a full-time Operations Coordinator (Air Freight Import/Export) role with LX Pantos Singapore Pte Ltd, located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating the import and export of air freight shipments, ensuring efficient and timely delivery to customers.
What you'll be doing:
Air Export Operations
- Coordinate daily air export shipments from booking to final departure.
- Arrange cargo collection, consolidation, palletization and warehouse handling activities.
- Prepare and verify shipping documents, including MAWB, HAWB, commercial invoices, packing lists and export permits.
- Liaise with airlines, ground handling agents, transport providers, customers and overseas offices.
- Monitor shipment status and ensure on-time departure according to customer requirements.
- Handle shipment irregularities and provide timely updates to customers.
Customer Service
- Respond to customer inquiries regarding shipment schedules, documentation and status updates.
- Ensure customer requirements and KPIs are met.
- Maintain good relationships with customers and business partners.Perform any ad-hoc duties assigned by superior
What we're looking for:
- Possess 2-3 years experience in freight forwarding industry is preferred
- High attention to details
- Able to work well independently
- Good teamwork and interpersonal skills
- Able to work beyond normal office hours when operational requirements arise
- Working day: Shift schedule work (including Sunday / Public Holiday/ weekday and weekend according to shift assigned)
- Working Location: Changi Airfreight Centre