Operations Coordinator

Heart to Heart ABA — East Orange, NJ (On-site)

Pay: $50,000-$60,000

About the Role

We're looking for an Operations Coordinator to join our East Orange team. This person will handle daily logistics, coordinate front-desk and intake flow, and support scheduling and staffing needs to keep our office and clinic running efficiently.

Key Responsibilities

• Manage daily operations: opening/closing procedures, facility upkeep, supply inventory, and vendor coordination

• Serve as the primary point of contact for facility needs

• Prepare and organize intake paperwork ahead of client arrivals

• Coordinate front-desk and arrival/pickup flow to keep appointments running smoothly

• Support staffing coordination and scheduling to maintain consistent client coverage

• Maintain an organized and welcoming workspace

• Identify opportunities to improve workflows and implement process improvements

• Maintain compliance-related postings, safety checks, and regulatory readiness

• Serve as a key communication point for staff on day-to-day operational needs

• Manage follow-through on administrative tasks with vendors, purchasing, and finance

• Take initiative on tasks that support overall office efficiency

Ideal Candidate

• Prior experience in office management, administrative, operations, or healthcare/clinical support preferred

• Quick learner who can pick up industry-specific processes and terminology

• Highly organized, proactive, and self-directed

• Even-keeled and dependable in a fast-paced environment

• Strong interpersonal skills — able to work well with a team, clients, and the public

• Solution-oriented, with a genuine interest in building and improving processes

• Comfortable proposing and implementing new systems

• Brings energy and initiative to the role — someone who jumps in and gets things moving

• Anticipates potential issues and addresses them before they become problems

• High school diploma required; Associate's or Bachelor's degree preferred

• 1–3+ years in operations, office management, or administrative support

• Familiarity with Central Reach a plus

• Reliable, on-site presence in East Orange, NJ