Operations Coordinator, Content and Creative

The Operations Coordinator assists the Content & Creative team members in organizing, scheduling, and tracking responsibilities to completion, and providing ongoing administrative support. This individual champions the project management process by monitoring progress, confirming all required steps for deliverables are completed, and communicating results internally. The Coordinator tracks milestones and deployments, maintains project documentation, and serves as a central point of contact for the division, ensuring timely communication, clarification of details, and on-time completion of tasks and projects through the shared project management system.

Primary administrative responsibilities include coordinating meetings and travel, preparing and processing budgets, purchase orders, invoices, and expense reports, managing the Director’s calendar and correspondence, and overseeing general office administration for the division. The Coordinator oversees office administration tasks, including the archiving of printed samples, files, and divisional records, helping to advance the divisional purpose: to craft and curate compelling content, design, experiences, and media that engage, equip, and encourage our members, donors, and partners to advance the mission and strategic priorities of The Gideons International.

Coordination of Projects

• Coordinates all content development for Content & Creative in alignment with the Content & Creative Director’s leadership. Coordinates the flow of Content & Creative projects from planning of responsibilities through final release, assisting teams with timely and accurate completion.

• Supports and monitors Content & Creative procedures and processes to help complete responsibilities within scope, timeframe, and budget expectations.

• Assists division team members with workflows and correspondence in Teamwork, monitoring due dates and proactively communicating if projects fall behind schedule.

• Maintains accurate and up-to-date project documentation, records, and files throughout the project lifecycle.

Divisional Administration

• Supports the Director with his role and responsibilities, including managing the Director’s calendar and correspondence.

• Maintains departmental calendars by scheduling, creating agendas, taking notes, and providing action items.

• Prepares, processes, and tracks budgets, purchase orders, invoices, and expense reports in accordance with organizational policies.

• Assists in ordering and maintaining inventory of office supplies.

• Participate in daily morning staff devotions. Serve by praying and reading Scripture in support of devotion leaders on a rotating basis.

Reports To: Director, Content & Creative

People Management Responsibility: No

Works Closely With: Content & Creative team, Support Services, Planning & Design, Ministry Events

• Ability to gain, apply, and represent knowledge and understanding of The Gideons International’s policies, procedures, and organizational processes.

• Familiar with Style Guide and other brand-related resources to provide to staff.

• Excellent communication and interpersonal skills

• High attention to detail, accuracy, and quality

• Follow verbal and written instructions

• Ability to use both PC and Apple operating systems and software, including but not limited to expertise

in Microsoft Office Suite and Adobe Acrobat

• Ability to learn new software applications as necessary, like Adobe Creative Suite

• Analytical and creative skills

• Good understanding of workflow and project management best practices is desirable

• Experience working with creative and marketing teams is a plus

• Experience working with customer-care or call centers is desirable

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to stand, walk, sit, talk, and hear. Specific vision abilities required by the job include close vision.

• Integrity

• Excellence

• Open Communication

• Stewardship

CORE COMPETENCIES

• Actively learns, demonstrates and fosters the organization's culture of excellence in all actions and words

• Takes personal initiative and is a positive example for others to emulate

• Ability to understand the fundamental business drivers of the organization and provide strategic recommendations to management

• Proven ability to keep a big picture perspective while dealing with very detailed information.

• Positive and constructive attitude

• Ability to set priorities and meet deadlines

• Ability to achieve desired results through interpersonal relations

• Effective verbal and written communication skills

• Superior editing and proofreading skills

• Climate-controlled office environment

• Variations in work volume sometimes require extended working hours

• Associate degree or equivalent experience

• Proficient with both Apple and PC platforms

• Proven expertise in all Microsoft Office Suite applications

• 2+ years of experience in an administrative, coordination, or project support role

• Demonstrated experience supporting projects with multiple stakeholders and deadlines

• Experience with basic budgeting processes, expense reporting, and purchase order workflows

• Successful completion of a drug and background screen

• Working knowledge, understanding and acceptance of The Gideons International’s policies, procedures and organizational structure

• Basic familiarity with Adobe Creative Suite

• Superior editing and proofreading skills

• Bachelor’s degree in Communications, Marketing, Business Administration, Project Management, or related field.

• Experience working in a creative, content, marketing, or communications environment.

• Familiarity with project management tools or workflow systems (such as Teamwork)