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DHL Supply Chain

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Operations Coordinator

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Position: Operations Coordinator
Grade: RCS. N
Location: Tamworth (Hybrid)
Shift patterns: Monday-Friday. Day time hours (08:00-16:30/08:30-17:00)
Contract Type: Permanent (Full-Time)

Be at the heart of the operation. We're looking for an Operations Coordinator to support a fast-paced, customer-focused environment in Tamworth, helping to keep our operations running efficiently while building strong stakeholder relationships.

✅A TYPICAL DAY MAY INVOLVEAct as a key point of contact for customers, delivering a professional and responsive service across email, telephone, and Microsoft TeamsCoordinate and manage daily customer bookings, ensuring shipment requirements are processed accurately and efficientlyProactively liaise with carriers and couriers to obtain shipment updates and resolve delivery queries in a timely mannerMonitor and track a high-volume operation, managing approximately 250 parcel shipments each dayBuild and maintain strong customer relationships through regular...
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