Operations Coordinator

Responsibilities:

• Administrative Support: Managing schedules, updating customer databases. Knowledge of advanced Excel and video-making and editing skills required; soft-spoken.
• Sales Team Support: Organising sales presentations, preparing and maintaining sales materials, and assisting with new sales representative training.
• Client Communication: Acting as a point of contact for client inquiries, responding to complaints, and ensuring timely delivery of products or services.
• Data Management and Reporting: Inputting sales data, tracking key metrics, and writing reports to help evaluate department performance and inform sales strategies.
• Cross-Departmental Coordination: Collaborating with marketing, delivery, and other teams to ensure seamless sales operations and customer satisfaction.

Requirements:

• Communication: Excellent written and verbal skills to interact effectively with clients and team members. Known Language Marathi, Hindi and a little English.
• Organisation: Strong organisational skills and attention to detail for managing multiple tasks and deadlines.
• Technical Proficiency: Proficient use of MS Office and other software for data management and reporting.
• Problem-Solving: Ability to identify and address bottlenecks or challenges in the sales process.