Operations Coordinator

OPERATIONS COORDINATOR

The Operations Coordinator plays a vital role in supporting the day-to-day operations of Life Network. Working closely with the Director of Operations, this role provides essential support across facilities management, vendor coordination, and office operations to help ensure the organization runs smoothly and efficiently. This position requires strong administrative and organizational skills, the ability to manage multiple schedules and expectations, and a high aptitude for multitasking. The ideal candidate is personable, flexible, detail-oriented, and a proactive problem-solver who thrives in a self-directed environment. Strong interpersonal and communication skills are essential due to regular interaction with ministry supporters, staff, and vendors.

RESPONSIBILITIES

Administration

• Serve as the “first face” of Life Network, creating a welcoming environment for visitors and callers
• Greet guests and answer phones with professionalism and friendliness
• Assist with day-to-day operations and management of office functions
• Receive deliveries and manage incoming mail distribution
• Maintain and update administrative procedural manual
• Assist with staff birthday recognitions and coordinate flowers or gifts for staff and donors for special occasions (e.g., losses, new babies)
• Support staff development days and training programs
• Assist with special projects and events as needed
• Coordinate staff prayer requests and on-site prayer teams
• Support pre- and post-event banking and data management for major ministry events (e.g., Walk, Gala)
• All staff are required to participate in Life Network’s major events

Donor Care

• Collaborate with the finance department to ensure accurate donor processing
• Collaborate with donor care departments to accurately maintain records in the donor database
• Respond to donor inquiries in a prompt, friendly, and professional manner
• Assist donors with account-related requests, including processing new gifts, updating contact information, and modifying donor records

Operations

• Partner with the Director of Operations and Facility Technician on all building- and facility-related matters
• Provide support with building maintenance and repairs
• Support vendor coordination
• Oversee the facilities maintenance and repair software platform
• Support onboarding and training logistics for new hires
• Support project coordination and operational workflows
• Support safety and security systems and training
• Organize and maintain confidential files
• Oversee office and kitchen inventory and purchasing
• Oversee office equipment functionality and maintenance
• Oversee monthly printer reporting and expense logs
• Oversee postage distribution and expense logs
• Support purchase order processing through reconciliation software
• Coordinate facility and equipment needs for directors and guests
• Serve as the liaison for phone system management and oversee its software platform
• Working in collaboration with the Director of Operations and, in their absence, communicating directly with IT to address facility-related concerns (e.g., internet or network outages)
• Support communication between staff and IT for help desk requests

EXPERIENCE

• A combination of formal education, training and/or experience to acquire knowledge and skills equivalent to those possessed by a college graduate
• Minimum of two years of experience in a related administrative field
• Basic bookkeeping knowledge is helpful

QUALIFICATIONS

• Strong advocate for the sanctity of life issues
• Possesses Christian testimony with evidence of Christian maturity in personal and professional life
• Active commitment to a local church
• A passion for the ministry accomplished through Life Network and a heart for reaching the lost in our community and around the world with the Gospel
• Working knowledge of MS Office Suite and ability to learn donor database software
• Strong skills in Microsoft Excel, with knowledge of formulas and spreadsheets
• Knowledge of general office equipment
• Must possess excellent verbal and written communication skills
• Demonstrates a high level of organization and flexibility in managing projects and processes
• Demonstrates ability to maintain confidentiality and exercise discernment with staff, clients, volunteers, vendors, and ministry supporters
• Exhibits a positive, can-do attitude and enjoys interacting with and connecting well with people
• Demonstrates ability to work on several projects simultaneously
• Ability to work well under pressure and tight deadlines, both independently and with others, while maintaining high-quality standards
• Ability to manage last-minute changes with a cheerful attitude

PHYSICAL REQUIREMENTS

• Ability to sit, stand, and walk for extended periods
• Frequent use of a computer, keyboard, and phone for administrative tasks
• Occasional bending, reaching, and carrying office supplies, mail, and materials
• Able to occasionally lift 20 to 30 lbs.
• Visual, hearing, and verbal ability sufficient to communicate with staff, donors, vendors, and the public
• Ability to move about the facility to support building, equipment, and office needs

CLASSIFICATION

Full-time at 40 hours per week. Pay range: $17 - $22 per hour. Scheduled hours are Monday through Friday. Reports to the Director of Operations. Primarily working out of the Peyton location.

BENEFITS

• Paid time off for vacation, sick leave, and holidays
• Medical, dental, and vision insurance coverage
• Life insurance policy
• Retirement plan with employer match
• Annual bonus opportunity

Life Network shall comply with appropriate federal and state laws and regulations prohibiting discrimination on grounds of race, color, gender, national origin, age, disability, or any other legally protected characteristic.

Because of the nature of our ministry, and as our ministry is to a non-believing world, all Life Network employees are to maintain a standard of conduct compatible with the principles outlined for us in the Bible, and which our Lord Jesus Christ patterned for us while He was here on earth. Prior to completing this application, we require that you read through our foundational statements. By submitting this application, you agree that you have read and understood these values and beliefs and are in full agreement.