Operations Coordinator, Repair Station
Description
Operations Coordinator, Repair Station
FLSA Status: Non-Exempt
Summary
Supports the coordination, scheduling, documentation, and execution of Repair Station activities to ensure timely completion of customer repair projects. Works cross-functionally to track progress, resolve issues, maintain records, and support customer commitments in accordance with company procedures. Reports to: Repair Station Director
Essential Duties and Responsibilities (Other duties may be assigned.)
- Coordinate customer repair activities from induction through completion, including schedules, materials, documentation, and delivery status.
- Communicate with customers, suppliers, and internal departments to support repair activities and project requirements.
- Prepare, maintain, and distribute project schedules, status reports, action-item logs, meeting minutes, and related documentation.
- Monitor project milestones, priorities, and open actions to support timely completion.
- Coordinate with Operations, Quality, Engineering, Product Support, Spares, Planning, and Supply Chain to resolve project issues.
- Identify and escalate scheduling, material, documentation, technical, and resource concerns to Repair Station leadership.
- Maintain accurate project records in compliance with company and Repair Station procedures.
- Coordinate customer and supplier meetings, information exchanges, and travel arrangements as needed.
- Support daily administrative activities, process improvements, and project-management initiatives.
- Domestic or international travel may be required.
- No supervisory responsibilities
Qualifications and Requirements
- Education/Experience: Associate's degree or 6 months to 1 year of related experience/training, or equivalent combination.
- Preferred Experience: Aerospace, Repair Station, MRO, customer support, or project coordination.
- Computer Skills: Proficiency in Microsoft Office Suite.
- Communication: Ability to interpret technical documents, prepare reports, and communicate effectively with customers, suppliers, and employees.
- Problem-Solving: Ability to follow written, verbal, and diagram instructions and resolve routine issues.
- Customer Service: Strong organizational skills, attention to detail, responsiveness, and commitment to quality and customer satisfaction.
- Successful completion of required pre-employment drug screening and criminal background check.
Physical Demands and Work Environment
Frequent sitting, standing, walking, talking, and hearing; close vision required. Work is generally performed in a quiet environment.
This description provides a general overview of the position and is not an exhaustive list of duties or responsibilities.
Jamco is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without discrimination based on protected status. Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA).