Operations Customer Expert | Ads Support
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Description
Operations Customer Expert | Ads Support | Lisbon, Portugal
Do you enjoy investigating issues, explaining things clearly, and helping people find the right solution?
Join Cross Border Talents and support English-speaking users with advertising accounts, payments, campaign delivery, and platform functionality.
What makes this role interesting?
- Work with a wide range of advertising-related questions
- Develop your troubleshooting and customer service skills
- Help users understand policies and platform features
- Collaborate with specialist teams on complex cases
- Build your knowledge through structured training
We're looking for a clear communicator who is detail-oriented, customer-focused, and comfortable working with digital tools.
Work details:
- On-site in Lisbon, Portugal
- Full-time, 40 hours per week
- Rotating shifts in a 24/7 operation
- 15 working days of initial training
Interested in joining the team? Send your CV in English to alima.zharmukhamed@cbtalents.org.